Terms and Conditions

1. Introduction and acceptance of terms Welcome to wilddragon.in. These Terms and Conditions constitute a legally binding electronic contract between you and WILD DRAGON under the Information Technology Act, 2000. By accessing our website, creating an account, or purchasing our T-shirts, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. Who we are This website is operated by WILD DRAGON. We are legally registered and operating from E-95 Paramount Tulip Delhi Road Saharanpur, Uttar Pradesh, India. For official business and tax purposes, our GSTIN is 09GBLPS1270L1ZZ.

3. Eligibility To use this website and make a purchase, you must be capable of forming a legally binding contract under the Indian Contract Act, 1872 (typically meaning you are at least 18 years old). If you are a minor, you may only use this website under the supervision of a parent or legal guardian.

4. Accounts and passwords You may register an account on our platform to access certain features or checkout faster. You are responsible for keeping your login credentials and password confidential. You agree to provide truthful and accurate information when creating your account. You are responsible for all activities that happen under your account.

5. Products or services We sell physical clothing and apparel, specifically T-shirts. We strive to display product colours, descriptions, and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the exact physical colour of the products.

6. Orders and checkout When you place an order at checkout, it is an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including stock unavailability or errors in pricing. If we cancel an order after you have been charged, we will issue a full refund.

7. Pricing and taxes All prices are displayed in Indian Rupees (INR) and include applicable taxes (such as GST) unless stated otherwise at checkout. We reserve the right to change our product prices at any time without prior notice. The price displayed at the time of checkout is the final price you will pay.

8. Payments We accept payments via Razorpay, UPI, debit/credit cards, and Cash on Delivery (COD). By providing your payment information, you represent that you are authorised to use the chosen payment method. Secure online payments are processed through our third-party payment gateway, Razorpay.

9. Shipping and delivery reference We currently ship our products within India. Delivery timelines and shipping costs are calculated at checkout. The risk of loss for physical goods passes to you upon delivery. For detailed information on our shipping speeds, handling times, and delivery rules, please read our official Shipping Policy.

10. Returns, refunds, exchanges, and cancellation reference We offer a 2-day return and refund window from the date of delivery. Under the Sale of Goods Act, 1930, you have the right to a reasonable opportunity to examine the goods upon delivery to ensure they conform to your order. For step-by-step instructions on how to cancel an order, request a refund, or exchange a T-shirt, please review our official Return and Refund Policy.

11. User responsibilities You agree to use our website only for lawful purposes. You must not use our site to conduct fraudulent transactions, spread spam, or violate the rights of any third party.

12. Prohibited use You are strictly prohibited from using the site to transmit malware, viruses, or destructive code. You may not attempt to hack, scrape, or disrupt the Node.js platform hosting our website, nor may you use our website to harass or deceive others. We also strictly forbid the use of deceptive practices or "dark patterns" to manipulate our system.

13. Intellectual property All content on this website, including the WILD DRAGON brand name, logos, text, graphics, and T-shirt designs, are the intellectual property of WILD DRAGON. You may not copy, reproduce, or resell any part of our website or products without our express written consent.

14. Reviews, comments, or user content If you leave a review or comment on our products, you grant us the right to display and use that content on our website and marketing materials. We strictly prohibit the posting of fake reviews and reserve the right to remove any comments that are offensive, defamatory, or violate the law.

15. Third-party tools and links Our website uses third-party tools to function, including Razorpay for payments, Google Analytics for traffic tracking, and Meta Pixel/CAPI for marketing. We may also link to external websites. We do not control these third-party services and are not responsible for their availability, privacy practices, or content.

16. Availability, errors, and changes We do not guarantee that our website will be available 100% of the time. We may pause the website for maintenance or updates. Occasionally, there may be typographical errors or inaccuracies regarding product availability or pricing, which we reserve the right to correct at any time.

17. Disclaimers To the maximum extent permitted by Indian law, our website and products are provided "as is" without any guaranteed warranties, express or implied. We do not warrant that our services will be entirely error-free or uninterrupted.

18. Limitation of liability (Note: Requires lawyer review) To the fullest extent permitted by law, WILD DRAGON and its owners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of our products. Our total liability to you for any claim arising out of these terms shall not exceed the amount you paid for the specific product in question.

19. Indemnity (Note: Requires lawyer review) You agree to indemnify, defend, and hold harmless WILD DRAGON and its employees from any claims, damages, or legal fees arising out of your breach of these Terms and Conditions or your violation of any laws or third-party rights.

20. Termination We reserve the right to suspend or terminate your account and your access to our website immediately, without notice, if you violate these Terms and Conditions, engage in fraudulent activity, or harm our business.

21. Governing law and dispute resolution These terms shall be governed by and construed in accordance with the laws of Uttar Pradesh, India. Any legal disputes arising out of your use of the website or these terms shall be subject to the exclusive jurisdiction of the courts located in Saharanpur, Uttar Pradesh.

22. Changes to the terms We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page. It is your responsibility to review these terms periodically. Your continued use of the website after any changes means you accept the new terms.

23. Contact information If you have any questions, complaints, or grievances regarding these terms or your order, please contact our designated Grievance Officer:

• Grievance Officer Name: Bharat Sharma
• Email: mellmonbrand@gmail.com
• Phone/WhatsApp: +919760666886
• Address: E-95 Paramount Tulip Delhi Road Saharanpur, Uttar Pradesh, India